We at Digital Processing Systems, a global leader in Pharmacy Management software, believe that the most successful pharmacies are those that utilize the best software. In our experience, the most efficient and accurate pharmacy management systems have only been complete systems, which we define as those that excel at providing users with the both Claim and Remittance Management and POS and Inventory Management.

The most central part of pharmacy management is Claim and Remittance Management as this involves interacting with all payers. Users expect their claim and remittance software to be adept at processing prior authorization, handling submitting claims, and receiving and managing remittances. Unfortunately, the current software systems being offered in the United Arab Emirates are not quite up to par. While many softwares allow pharmacies to receive prior authorization and submit claims, none of these softwares has the ability to manage remittances.

Among all the claim management software’s available EzRx has emerged and proven itself to be the simplest and most popular claim management system in UAE.

POS and Inventory management, the next central tenet of Pharmacy Management, is yet another area being severely overlooked. Of the few POS systems that are currently available in the United Arab Emirates, absolutely none are integrated with a claim management system. Because of this, the only way to properly manage one’s inventory is by manually re-entering the complete prescription into the POS system, a cumbersome and time-consuming task.

Today in the Pharmacy Management software market of the United Arab Emirates, no system exists that can be considered complete. No system offers the functionality of both a claim management system and an inventory management system — until now.

As distributor of EzRx, Digital Processing Systems has the unique opportunity to provide pharmacies in the United Arab Emirates with a complete pharmacy management system, one that handles both claims and inventory. With over 1500 installations, our POS (EZPOS) has been credited as being one of the best pharmacy POS systems in the United States. After specific modifications and adaptations to meet the pharmacy needs of the United Arab Emirates, that renown software is now being brought to you.

Eliminate redundancy and serve your customers faster with EzRx + EZPOS! Handling prescriptions has never been easier. Simply scan or enter the product barcode in EzRx to create a prescription, dispense it, and have all the transaction information transfer to EZPOS from where you can collect the payment. It’s that simple! As an added bonus, by upgrading to the newest version of EzRx, you can complete prior authorization and claim submission for ALL payers, and with EZPOS you can then receive remittances and reconcile all payments from a single, easy to use screen. EzRx and EZPOS are perfect together!

The time has come to upgrade to a complete Pharmacy Management system, one that integrates the best claim management system with the best POS, giving you "The Best of Both Worlds": EzRx + EZPOS. Contact us now to start taking advantage of our revolutionary software that is set to change the pharmacy software landscape for good.

Management of Pharmacy can broadly be broken down in two parts
1) Pharmacy Claim Submission and Remittance
2) POS and Inventory Management.

  • EzRxOpen or Close

    EzRx is a state-of-the-art multi-module web-based solution linking patients, providers, and payers to efficiently manage transactions in a timely manner.

    With the main focus on the user, EzRx has evolved to be a user-friendly solution where new functionalities are continuously added, keeping user demands in view. A rich database is maintained and updated as per the healthcare authorities’ requirements. Additionally, full admin management of users is supported and notifications can be tailored to suit the particular requests and needs of the end users.

    By the end of 2015, EzRx operated across 537 hospitals, medical centres, and clinics, and 688 pharmacies processing 3.5 million patient records. A total of 4447 users have managed to successfully process 4.3 million transactions.

    By the end of the first quarter of 2016, EzRx had processed 2.8 million transactions.

    EzRx offers providers a complete set of tools to simplify workflows while ensuring maximum productivity and the highest efficiency.

    Pharmacies :

    We help pharmacies simplify approval requests, reduce the waiting time for patients, and maximize productivity and efficiency.

    EzRx is a pharmacy-friendly solution, evolving with the pace of technology and the ever-increasing complex regulatory environments for pharmacies to operate within their existing workflow, simplifying it and improving its efficiency by enabling the submission of approval requests for prescribed medicines. The flexible tools available in EzRx offer the ability to correct any submitted requests if needed or cancel them if they are not yet claimed to ensure efficiency and the maximum amount of productivity. Furthermore, the history for all approval requests can be checked.

    Pharmacy users can be registered online, where the assigned admin users can manage and track other providers’ requests and users.

    To further enhance the experience for pharmacies and to introduce value added solutions, we have recently launched our "Authorized Distributor" program. More information can be found under Authorized Distributor > Pharmacy Solutions.

    Hospitals, medical centres, and clinics :

    We offer hospitals, medical centres, and clinics top notch tools for eligibility check and prior medical authorization requests in addition to prescription requests.

    EzRx is customized for every need to guarantee appropriate compensation by payers and patients for the medical services rendered. Therefore, world class tools that facilitate real-time verification of patient eligibility are developed where registered users can perform eligibility checks for patients based on their Emirates-ID or Insurance Card number. Additionally, provider registered users can keep a track of the eligibility requests and manage the accounts of their related users and clinicians with ease.

    Moreover, an advanced service is available that enables users to submit prior medical authorization requests, corrections or complaints for medical services related to inpatient, outpatient, dental, day-care, and any other service that requires prior authorizations. This in turn simplifies the complex insurance rules related to patients’ benefits coverage.

    Payers :

    We aim to support payers with member engagements, administrative efficiency, and payment accuracy.

    EzRx fulfils the needs of the payers by having a stable and a reliable platform where they can perform system health checks through the eligibility check monitor and manage provider requests for prior authorizations. This helps optimize transactions, prevent fraud and abuse through analytics and dashboards, thus causing a substantial reduction in costs.

  • EZPOSOpen or Close
    1 - User Management

    - Addition of new users
    - Creation of different User Roles
    - Manu / sub Manu wise rights distribution

    2 - Product Management

    - Department, Category and Sub Category Management
    - Management of Non Haad Products
    - Management of HAAD Medicine

    3 - Sales Management

    - Add new Customers and Pharmacies
    - Add new Companies
    - Create Sales order for Customers and Pharmacies

    4 - POS

    - Search Product by Barcode
    - Search Product by Name
    - Sale Products by Strip and Tablets
    - Set the Patient Share and insurance discount
    - Switch a Prescription medicine
    - Sale Products by Cash
    - Sale Products by Credit Card
    - Sale Products by Company Credit
    - Set the discount in % and in AED
    - Add and Search Customers - Loyalty Card No
    - Selection of EzRx and EzRX prescriptions for Tender
    - Selection of Insurance Company and Plan - Scan Barcode for EzRx Prescriptions
    - Dosage Label Printing
    - Bill Printing in different formats on different printers
    - Previous Bill Search
    - Receiving of Return items
    - Bill Modifications
    - Cash Register Balancing

    5 - Stock Management

    - Stock Adjustment
    - Receiving of Vendor Return items
    - Rack, Shelf and Bin Management
    - Stock Group Management for Replenishment
    - Initial Store Entry
    - Barcode Printing

    6- Miscellaneous

    - Returns of POS sold Items
    - Build Data Base Backup
    - Pharmacy Settings
    - Bill Settings

    7 - E-Claims

    - Add New Insurance Companies and Plans
    - Add New Prescribers and their Specialties
    - Creation of Dosage Descriptions
    - Add new Diagnostic Codes
    - Add Prescriptions
    - Search Patients by Name,cell no or Member ID
    - Check History of a patient
    - Create TopUp Prescriptions
    - Search Medicine by Name or Barcode
    - Send Correction or Cancellation of an Approved Prescription
    - Print complete prescription Data
    - Create Backorders
    - Search Previous Prescriptions

    8 - Manage Price

    - Adjustment/change Prices of a Haad Product
    - Adjustment/change Prices of a Non Haad Product
    - Update Haad List in System
    - Update Daman Tier File in system

    9 - Claims and Remittance Reconciliations

    - Daman Tier wise sale Report Chart
    - Prescriptions Reports
    - Send Claims to Insurance with one Click
    - Download Remittances
    - Reconcile Remittances
    - Fix and Resubmit denial Claims

    10 - Purchase Management

    - Create and Receive Purchase orders
    - Print invoices
    - Add New Vendors
    - Return to Vendor Damaged and Expired products
    - Create and Receive Transfers from different pharmacies
    - Generate Replenishments on the basis of sales
    - Generate Replenishments on the basis of Stock Threshold

    11- Reports

    - - -

Prescription entered in EzRx
Automatically received in EZPOS

Claim Submission and Remittance means interacting with the Payor i.e Prior Authorization, Claim Submission and Receiving Remittances. While some software’s are available for Prior Authorization and claim submission no software deals with managing remittances. Also not all software’s deal with all the payer’s. So a pharmacist may have to deal with 3 to 4 different software’s just to manage prior authorization and claim submissions.

POS and Inventory management is a complex subject for Pharmacies also. Receiving payment in POS can be complex if the approval from payor is received in another system not connected to POS. Reentering the complete prescription in the POS is the only way to get all the required information for proper inventory management. A few POS softwares are available in UAE market but non that are integrated with a claim management system.

By far the most easy to use and popular PBM in Abu Dhabi is EzRx. Digital Processing Systems has been selected by Inhealth (Licensee of EzRx) to be their distributor for EzRx. Digital Processing Systems has a long history of building POS systems for the Pharmacies. We have been credited for building one of the finest pharmacy POS in USA with over 1500 installations. Our POS know as EZPOS is specially modified and adopted for the UAE pharmacy needs.

EzRx and EZPOS integrated provide the best claim management system and the best POS. system Acquiring our solution shall give pharmacies the ‘BEST OF BOTH WORLDS’.

You can enter or scan your product bar code in EzRx to create prescription and when you dispense the prescription in EzRx it would automatically be transferred to EZPOS Eliminating redundancy and letting you serve your customers faster.

With new version of EzRx you can do prior authorization and claim submission for ALL payors. With EZPOS you can receive remittances from ALL payors and reconcile all the payments on a single easy to use screen. EzRx and EZPOS are perfect together !